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| Queue | Date | Avg Active Messages In Queue | Messages Entering Queue | Messages Leaving Queue | Messages Completed | Reply | Fwd | Collab | Redirect | No Answer | |
| Support | |||||||||||
| 7/2/2001 M | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/3/2001 T | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/4/2001 W | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/5/2001 Th | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/6/2001 Fr | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/2/2001 M | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| Business | |||||||||||
| 7/2/2001 M | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/3/2001 T | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/4/2001 W | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/5/2001 Th | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/6/2001 Fr | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |
| 7/2/2001 M | 69 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | |