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Basic Information Permissions Assign Queues

1. Permissions Step 2 of 4
Name: David Jeske
Email: jeske@neotonic.com

You can control how much access this Agent has to the Trakken system by setting up the Agent Permissions. Please choose the access permissions you would like this Agent to have:
Normal Permissions
Respond to Tickets
Bulk Delete Spam
Edit Categories
Admin Permissions
Edit System Config
Edit Routing Rules
Edit Queues
Edit Phrases
Edit Agents
Edit Reports